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Undertray screws part number
- Thread starter Matt
- Start date
k1ano":7tsfdaoa said:
I disagree sorry Martin - If I take my car in with the undertray in place and all the bolts intact (It was serviced by them last October so they removed it last) and they snap 4 bolts they shouldnt just not replace and sort it and send my car back to me in different condition to what it was when I took it in to them. Plus they didn't tell me about it.
I would also be dissappointed - undoubtedly but that is also a reaction to how anal we are about our cars in many ways, the Vee especially ... They may be at fault, I said not always Renaults fault, if you can justify that they are culpable having done the work recently then you may be able to negotiate ...
Interesting though as I have to admit that whenever I took my car for servicing I always checked the engine cover bolts and under the engine covers etc. etc. in the car-park before I left ... On one occassion Renault had left some of that blue paper towel on the exhaust ! But I just went into the service area and asked the service manager what he thought of his teams standards ...
IMHO the more anal we are, the more responsibility we have to take for maintaining the perfection but the more dissappointed we are if others don't come up to our standards ... I was the same with my Vee ...
If it was me personally I would drill and tap the holes myself as I wouldn't trust a dealer to do it - even if I could negotiate them to do it ... I would do this even if I snapped one myself as I also don't like cable ties where they shouldn't be ...
Martin
Interesting though as I have to admit that whenever I took my car for servicing I always checked the engine cover bolts and under the engine covers etc. etc. in the car-park before I left ... On one occassion Renault had left some of that blue paper towel on the exhaust ! But I just went into the service area and asked the service manager what he thought of his teams standards ...
IMHO the more anal we are, the more responsibility we have to take for maintaining the perfection but the more dissappointed we are if others don't come up to our standards ... I was the same with my Vee ...
If it was me personally I would drill and tap the holes myself as I wouldn't trust a dealer to do it - even if I could negotiate them to do it ... I would do this even if I snapped one myself as I also don't like cable ties where they shouldn't be ...
Martin
k1ano":2rzwps2y said:
hurrah martin, you have shown the light: "I would drill and tap the holes myself as I wouldn't trust a dealer to do it"
I TOTALLY AGREE WITH YOU. but in your earlier post you said you would not expect the garage to use grease, why is this?
the statement of anal (can i say that?) ownership is very cutting but true, but what point is the crossover? do you grease the bolts yourself, or do you remove the undertray ready for the garage to service the car? at what point do you spin the filter off and change the oil? as this is ALL that reno do! oh! and stamp the book for the anally perfect. the intermediate service is a joke and at the price they charge i am not laughing. then the cambelt stinger that really makes you smirk comes in at 2k, ouch, but they cannot find ten pence worth of grease for the bolts! then dont tell you they have snapped them off anyway.
Martin, this is not a jib at you but you seemed to sum up my thoughts perfectly, oh, and i doubt the reno garage have the skills to remove a broken bolt anyway as all the older decent mechanics have left the building, only the young spotty ones left.
Right, just had the service manager on the phone and he said it is a 'regular occurance' that the bolts come off and it's normal practice to cable tie them back on for safety. I informed him that at the last service in Oct when the car went in - ALL bolts were present and therefore they have cabled tied it somewhere between then and this service at weekend. He asked me what I wanted him to do and he is getting his mechanic to ring me. I personally want the orginal parts ordering and the bolts fitted properly.
