Companies to steer clear of.

[Cold fusion]

Hi
Can we have a section called companies to steer clear of?
Because its taken 4 days for DHL TO NOT DELIVER 4 PARCELS THAT WERE SUPPOSED TO BE DELIVERED 3 DAYS AGO.

 

[Jamesv6]

Pretty bad suppliers would fit in this category I reckon.

 

[TRW1]

All the couriers are struggling at the moment.
Back log from the snow. We have lots of collections and deliveries and they're all affected.......some stuff just disappearing into a back hole!

 

[Paul@RPD]

The DHL next day service has got a heavy back log at the moment for delivers that were placed when the bad weather hit.

We have a account with them and having to ring daily to try and find some parcels that are in the black hole.

But I will be fair to them, we have been using them for over a year now and this is only the second time we have had a issue.

I hope you get it sorted.

 

[Stuntedgrowth]

The DHL next day service has got a heavy back log at the moment for delivers that were placed when the bad weather hit.

We have a account with them and having to ring daily to try and find some parcels that are in the black hole.

But I will be fair to them, we have been using them for over a year now and this is only the second time we have had a issue.

I hope you get it sorted.

my garage is waiting for a set of rear discs next day delivery DHL my arse. Drop It Hide it Lose it. The irony is I work for DHL granted in a different division, I will sending an email in the morning lol.

 

[Matt]

To be fair I've always found dhl to be very reliable much better than royal mail for example. Must be the weather and build upto christmas.

 

[Cold fusion]

Hi
Can we have a section called companies to steer clear of?
Because its taken 4 days for DHL TO NOT DELIVER 4 PARCELS THAT WERE SUPPOSED TO BE DELIVERED 3 DAYS AGO.

It has now taken DHL 6days to not deliver 4 parcels that were supposed to be delivered 5 days ago.
They truly are a bunch of merchant bankers.

Nigel.

 

[Steve-V6-D61]

I would like to nominate HMG revenue dept i.e the tax man [smilie=yay.gif] to be avoided at all costs.

 

[Cold fusion]

It has now taken 27 days for DHL to not deliver 4 parcels which were supposed to be one of my Xmas presents.

Nigel.

 

[Mark]

It has now taken 27 days for DHL to not deliver 4 parcels which were supposed to be one of my Xmas presents.

Nigel.

I had similar problems with a delivery before Christmas with City Link, be careful as we assumed the delay was due to a back log, but it transpired the parcel was actually deemed lost. Such companies only allow a certain time to officially report items as lost or damaged, after which you have no come back. Worth checking the small print.

 

[k1ano]

It has now taken 27 days for DHL to not deliver 4 parcels which were supposed to be one of my Xmas presents.

Nigel.

Nigel, as may have been mentioned, check to ensure the items haven't been lost in transit or stolen. I waited 3 weeks for an LCD TV from Amazon - which was on a 48 hour delivery backorder ... I was tracing the dispatch via a consignment number but it never arrived to me after being delivered to the Wrexham carrier hub. I had to arrange for a new item to be delivered which took only 2 days after notification ...

Martin

 

[Cold fusion]

Martin,
I know they have not been lost in transit, Stephen Dell keeps tripping over them.

Nigel.

 

[renaultalpine]

I've put them in my boot and will take them to the depot myself.

Shame as they managed to use a telephone when collecting the other 2 sets before Christmas.

 

[k1ano]

Ah I see, it was a collection service which didn't happen ...

Martin

 

[Cold fusion]

Finally got my wheels delivered by DHL EXACTLY 29 DAYS LATE. I paid for a 24 hour service it probably says in their terms and conditions that I should specify which 24 hours in the month i actually wanted the delivery.


Nigel.