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Cambelt - Main dealer

Mr Webb

New Member
I thought things were too good to be true!!

Had 24,000 mile service, cambelt and waterpump done yesterday and they have just called me and said after a test drive there is a knocking noise coming from the rear wheel. They think it is a shock absorber!!!! I have told them they were 100% fine when the car was dropped off by me.

I have told them it must be something else that they have done and they are now investigating.

My thoughts are the exhaust is banging or its a driveshaft and not the shock. Either way they have created the problem and I am getting ready for an argument!!

Rear shocks are £353.70 each plus fitting!

I will name and shame the dealer franchise if they don't resolve the problem!!
 
Thanks guys.

My problem is I think they are trying to rip me off. There was absolutely nothing wrong with my car before I dropped it off and they have even told me that they are not leaking.

I think it must be the exhaust banging or similar and they are trying to recoup the £600 that they underquoted me for the job!

Awaiting a more senior technician to take it for a test drive!
 
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