Renault sport specialist dealers

[Eastlmark]

From Renault UK:



We’ve listened to the responses and are delighted to announce that we are launching 11 Renaultsport specialist dealerships. This expert network has been formed to equal the passion and enthusiasm that you as owners have for Renaultsport vehicles and that we have for designing and producing them.



All Renault dealers will continue to sell and service Renaultsport models but, from the beginning of March, Renaultsport Specialists will act as ambassadors for the range. Each specialist dealer will have its own Renaultsport Sales Expert and After-Sales expert and they’ll be able to demonstrate and offer customers test-drives in, the entire Renaultsport range.



Renaultsport specialists will also have exclusive access to the national Renaultsport events programme, allowing them, for example, to bring customers along to track days.



In appointing our 11 dealers we ran a specialist selection process in which they had to exceed set levels of sales and after-sales customer satisfaction and the nominated experts had to pass a knowledge test of the Renaultsport range – for both our current line-up and models from our rich heritage:



Details of the specialists are as follows:



Shelbourne Motors – Craigavon

Sales Expert: Alastair Herron

Aftersales expert: Geoff Devlin

Contact No: 028 3839 6808



Arnold Clark – Glasgow

Sales Expert: Des Morran

Aftersales expert: Hyke Ter Beek

Contact No: 0141 632 4545



Arnold Clark – Warrington

Sales Expert: Leigh Frackleton

Aftersales expert: Stephen Garner

Contact No: 01925 575885



Ness Motors – Perth

Sales Expert: Glenn Petrie

Aftersales expert: Duncan Milne

Contact No: 01738 620877



Ness Motors – Inverness

Sales Expert: Mike Anderson

Aftersales expert: Fiona Owens

Contact No: 01463 222848



Crawley Down – Crawley

Sales Expert: Richard Haughton

Aftersales expert: Alan Hughes

Contact No: 01342 718288





Mitchells – Lowestoft

Sales Expert: Andrew Duffield

Aftersales expert: Lee Cooper

Contact No: 01502 500950





Smiths – Peterborough

Sales Expert: Tony Mitchell

Aftersales expert: Mark Bristow

Contact No: 01733 330030



Rawlinsons – Bury St Edmunds

Sales Expert: Mark Law

Aftersales expert: Andy Nolan

Contact No: 01284 752999



Lookers – Chester

Sales Expert: Mike Griffiths

Aftersales expert: Rob Jones

Contact No: 01244 390009



Renault – London West

Sales Expert: Eduard Jones-Dellaportas

Aftersales expert: Andrew Campbell

Contact No: 0208 276 2000

 

[Jamesv6]

Encouraging news.
Will be keen to see if some of these are recommended to our Dealers List.

 

[Eastlmark]

lets hope all the "experts" know there was life before the Clio 197!

 

[Jamesv6]

I'm not even going to suggest they were asked "How many wheels does a Clio v6 have" for the test.

Oooops!

 

[Williams]

Encouraging news for the marque indeed!!

 

[MikeLarwood]

Don't hold your breath. I'm noticing a massive void in the Midlands, too...

 

[Brett]

Did anyone notice how many times the word "Sales" was used?? Its only a marketing ploy. 99% of all Renault garages still have clueless idiots in thier work shops and even thicker ones behind the parts desk. lol

 

[MikeLarwood]

Good point.

 

[SIMDOG123]

Wow! Scott at SG Motorsport must be trembling in his boots at this news!

As far as I can see, some dealers have given a couple of existing employees fancy titles, and if you buy a R26R you might be invited to a track day.

 

[Brett]

Wow! Scott at SG Motorsport must be trembling in his boots at this news!

As far as I can see, some dealers have given a couple of existing employees fancy titles, and if you buy a R26R you might be invited to a track day.

I think your bang on the money there.

 

[Big Iain]

Biggest crock of shit I have heard from reno yet, Il eat my own balls if anyone at arnold clark Knows about every reno sport model. And a tes drive of the entire reno sport range... yeah right!

 

[Eastlmark]

Biggest crock of shit I have heard from reno yet, Il eat my own balls if anyone at arnold clark Knows about every reno sport model. And a tes drive of the entire reno sport range... yeah right!

why wouldnt they be able to offer a test drive? it is after all already available at any Renault Dealer if requested and booked. Just that these dealers should hopefully have the cars in stock. its only 3 models after all. (twingo, Clio 200 and Megane 250)

 

[MarkR]

Hmm, I was goingto have my Vee serviced at Parks (Dunfermline) in March....has anyone got any experience of Ness Motors in Perth, as this is a lot closer to me.

 

[Big Iain]

Biggest crock of shit I have heard from reno yet, Il eat my own balls if anyone at arnold clark Knows about every reno sport model. And a tes drive of the entire reno sport range... yeah right!

why wouldnt they be able to offer a test drive? it is after all already available at any Renault Dealer if requested and booked. Just that these dealers should hopefully have the cars in stock. its only 3 models after all. (twingo, Clio 200 and Megane 250)

You dont know dealers up here then

 

[MikeLarwood]

I asked about getting a test drive in a 20 at my local dealer.

"We can't get one of those"

 

[k1ano]

Hmmm, interested to see Chester on there but good that there is a local one at the same time ...

I would have to give them the benefit of the doubt though as I have had had two issues with them in the past with my Vee relating to simple things.

1. Leaving oil sodden blue paper on the exhaust manifold which I discovered when I inspected the engine in the car park, after a service.
2. The polava over the thermostat that I knew was faulty and they refused to repair it under warranty without me paying for a non-refundable £70 diagnostic fee, after they had already denied it was faulty on two occassions. This with the symptoms that the heater never worked and the engine didn't reach temperature - no brainer if you ask a novice like me. I replaced it myself and of course it was the common fault of the sealing ring coming loose ...

Generally though I think it is a good idea if the service quality is good and dilligent, but IMHO, this is down to individual technitians and their enthusiasm for the job and cars rather than who they work for and the 'branding' ...

Martin

 

[Big Iain]

Same old people at the dealers nothing will change bar the "specialist theme"

 

[Eastlmark]

I asked about getting a test drive in a 20 at my local dealer.

"We can't get one of those"

not surprising as they went out of production in 1984. ::

 

[SIMDOG123]

^^^^ :rofl:

 

[Col]

I find this a bit odd as Deb and i have been to couple of dealerships in the essex area and all of the salesman say they are a Renaultsport specialist dealership and they think they know what there talking about, when you ask them any kind of question errr... i have to get back to you about that! Especially when you ask to explain the difference between a cup and standard! the amount of people that i talk to say yeah thats a cup! But why? Errr the colour??

Marketing rubish, they should just open 2 or 3 speciallist branches accross the UK so they are just dedecated to Renaultsports only. I'm sure i read somewhere the is in other country's accross europe a couple of dealerships just dedecated to Renaultsports.