LE GRENOUILLE NOIRE
New Member
Guys,
2 days before the end of the original 3 year warranty (I have an extension 'til 11/2010), my gearbox gave up the ghost...RUK agred that Tunbridge Wells Renault (TWR) could replace under warranty (phew!) and I'm taking the oppo to have a new clutch fitted while they have the engine dropped. All good and well...
However, they have also advised me that the engine tie rod (lower engine stabaliser) has failed and they want to replace it. Cost is £345 to me as they say its not covered under warranty. I asked why it failed and they said they don't know, but the replacement is a re-designed part as the original was prone to failure...That sort of suggests to me that it should be a warranty job....
Wondered if anybody else had suffered a similar failure and if they succeeded with a warranty claim?
Cheers,
Black Frog
2 days before the end of the original 3 year warranty (I have an extension 'til 11/2010), my gearbox gave up the ghost...RUK agred that Tunbridge Wells Renault (TWR) could replace under warranty (phew!) and I'm taking the oppo to have a new clutch fitted while they have the engine dropped. All good and well...
However, they have also advised me that the engine tie rod (lower engine stabaliser) has failed and they want to replace it. Cost is £345 to me as they say its not covered under warranty. I asked why it failed and they said they don't know, but the replacement is a re-designed part as the original was prone to failure...That sort of suggests to me that it should be a warranty job....
Wondered if anybody else had suffered a similar failure and if they succeeded with a warranty claim?
Cheers,
Black Frog